In the initial stages, what are the recommended first steps that organizations should take to lay a solid foundation for integrating their HR and IT systems seamlessly?

It’s important to have a set of working guidelines and principles to protect each side of this equation. Sometimes that’s as simple as “which systems can delete data? Which systems can’t delete data?” and sometimes it’s a complicated agreement of checks and balances. Start small. Agree on who’s going to be involved. Agree where you are on the RACI matrix for each system.

It’s also really, really important to have a common set of outcomes that you’re working toward. They can be notional or aspirational, as well as practical, but they need to be written down so you can measure progress toward the goals.

HRTech Interview with Tom Bridge