Today, Apple announced a new pair of certification exams for Mac Admins. This is a new version of the standard Apple Certified Support Professional exam, that comes with a self-paced training course, as well as the completely new Apple Certified IT Professional exam, which also comes with a self-paced training course. I can also say…

Last night, Friday Night Baseball debuted on AppleTV+. The Nationals and Mets faced off, and there was high drama between Max Scherzer starting against his former club, and some shenanigans about batters hit by pitches. When Apple announced that they were going to be showing Friday Night games during the season, I was a little…

My deepest thanks to the Amsys and Datajar teams for the invitation to speak at this year’s MacAD Conference in Brighton. It was a real joy to spend time with Mac Admins from all over talking about how experiences matter. This presentation was a joy to write. It’s not like other conference vendor presentations, because…

Today, Six Colors released their annual appraisal of Apple in the eyes of their panel of experts. This is my very first year being part of the panel! Here’s what I said: Related to Apple Hardware, I gave Apple a 5, saying: “The 2021 MacBook Pro [is] the most important product Apple has released since…

The single best feature of macOS Monterey, in the eyes of the Mac Admin, is without question the arrival of Erase All Contents & Settings (styled EACS, pronounced “Eeks”), which allows a Mac Admin to restore a properly-equipped Mac computer to the Setup Assistant with no user data remaining in 5 minutes or less. This…

I’m not great at New Year’s Resolutions. My failure rate is a whole lot like a set of OKRs – designed to be stretched thin, aspirationally crazy, and audacious, and sometimes even just pipe dreams. I get parts of resolutions done, but the whole thing never happens. And, like many groups that adopt OKRs, that’s…

The last two years, I’ve done more bike riding than ever before. The pandemic made bicycling the best way to get around in a lot of ways. We were all short on exercise, we still wanted to get out and see people, but it wasn’t safe to hang out indoors. Several neighborhood parents and I…

I can’t tell you how to disconnect from work. I honestly have a pretty bad relationship with downtime, likely caused by 15 years of bad habits and consulting clients whose idea of boundaries is letting you sleep in your own home for the holidays. But, as part of an effort to create a healthier relationship…

This year’s MacSysAdmin was my first as a speaker, and only my second as an attendee. I hope very much to make it to Gothenburg in 2022 as conferences begin to happen! I was privileged to continue my talk from the Mac Admins Conference, Three Paragons of IT, with a talk called User Trust &…

My community suffered an unspeakable loss on Monday night, when Allie Hart, age 5, was biking on a crosswalk behind her Dad. A DC Connect van only saw her father, and not her. She succumbed to her injuries on the scene. Her death is one of many cyclists and pedestrians deaths this year at the…